Brennan Ward

Experience

1. Senior Deal Strategy Analyst

   June 2022 – June 2025

   New Relic · Atlanta, GA

   • Senior escalation point and approval authority in order form negotiations for Commercial, Enterprise, and Strategic accounts.
   • Reviewed 150+ order forms a month from 35 Enterprise and Commercial account executives.
   • Led 8 projects that streamlined deal approvals: a Language Playbook with Legal for non-standard terms, rewritten CPQ approval logic with the Salesforce admins, deal walkthrough guides for every deal type (standard, non-standard, direct, reseller, AWS/Azure/GCP, fulfilled), and a finance mentorship program.
   • Diagnosed and resolved a recurring revenue-leakage issue tied to one product line.
   • Financial modeling that breaks down the value in a deal so Sales can present win-win offers without chasing price.

2. Deal Desk Analyst

   August 2021 – June 2022

   Equifax · Atlanta, GA

   • Point of contact and subject matter expert on deal constructs, special pricing, operations, and revenue policies for deal issues and sales escalations.
   • Caught $127,252,000 in revenue leakage by analyzing 150 client contracts a week (MSAs, addendums, SOWs) against the new billing system (Zuora) during migration.
   • Redlined, negotiated, approved, and signed over 7,500 contracts via Word, Salesforce CPQ, and DocuSign.
   • Rebuilt new-hire contract-analysis training into one central resource, cutting ramp time in Atlanta and Costa Rica from 90 days to 30.

3. Deal Strategy Assistant (side project)

   2026

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